Fast Delivery Turnaround
Quality Service
Global Distribution
Welcome to The Cattermole Group, the United Kingdom's number one repair centre. With a reputation for commitment to excellence, our skilled technicians employ a professional and methodical approach to ensure the optimal functionality of your commercial appliances. Our wide range of customers trust us to safeguard their business from unexpected downtime and keep their operations running smoothly. Backed by expertise and professionalism, we strive to minimise downtime for their kitchen appliances and always look to deliver lasting solutions. What's more, our qualified engineer are health and safety trained, and carry ID badges.
We provide services to leading commercial catering businesses, including schools, restaurants, hotels, even private landlords, if it's in their commercial kitchen.
Appliance servicing and repairs cover brands such as Robot Coupe, KitchenAid, Dualit, Fagor, Franke, Lincat, Rational AG, Samsung, Panasonic, Buffalo and more, with equipment including commercial ovens, microwave ovens, induction hobs, food processors, dishwashers, refrigerators and more.
We know it is difficult to avoid all appliance breakdowns, which can happen at any time, but The Cattermole Group offers vital commercial kitchen appliance support, providing servicing and maintenance options for your piece of mind and to minimise financial impacts. We understand the pivotal role these key pieces of equipment play in your business operations and our dedicated team is committed to ensuring your appliances remain in peak condition through regular servicing and maintenance, preventing unnecessary breakdowns and costly repairs, but inline with your budget.
Should you have issues with your appliances, our experienced engineers will arrange a call to your business at a time convenient for you to get kitchen appliances working again. They start the process with a thorough examination of your commercial kitchen appliance - this could be commercial ovens, microwave ovens, amongst other equipment. They identify the specific parts and components responsible - giving you a reason for the problem. Our technicians will provide a clear explanation and detailed information about the required repairs, including associated labour costs. Client approval on costs and terms is obtained before proceeding with the necessary repairs.
Armed with the necessary components, our technicians conduct on-site repairs for your commercial kitchen appliance. Covering a variety of components, model-dependent, we strive to complete the repairs on-site. If on-site repair is not feasible, we transport your machine to our workshop. Adhering to industry best practices, all repairs are executed with accuracy and precision, restoring your commercial kitchen appliance to optimal performance.
Before deeming the repair completed, our technicians conduct rigorous testing on your appliance. No aspect is left unchecked, ensuring the optimal functionality of your commercial kitchen appliance.
Customers can be assured that their equipment is in the hands of experienced, trustworthy professionals, who are trained in commercial kitchen appliance servicing and repair. The Cattermole Group are dedicated to delivering excellent service and ensuring the desired long-term performance of your vital kitchen equipment.
By investing in commercial kitchen appliance servicing and repair, you can:
If you are looking for a preventative service / maintenance package for your commercial appliance, to keep your business running smoothly, contact us for a price.
Should you be experiencing issues with your commercial kitchen appliances, or require expert advice, including a price / quote, reach out to an expert technician. Contact us via our website now to discuss your specific needs.
The Cattermole Group - your trusted partner in commercial appliance service and repair
Just call us on
01332 346550
or
Pricing
Mileage | Cost |
---|---|
0 - 10 miles | £100 + VAT |
10 - 20 miles | £120 + VAT |
20 - 40 miles | £140 + VAT |
40 miles + | £POA - call 01332 346550 |
Includes travelling time, the first hour on your premises, inspecting and repair (if possible), costing consultancy. Additional Labour, if required, is charged £100+ per hour (charged in 15 minute increments).
Optional on site goods disposal fee £75.00. Or save call out costs and bring your appliance to us for inspection. We charge a one off fee of £20 to inspect your appliance. If we can fix it we'll give you a cost on parts and labour, the one off fee will be deducted from your final bill.
Service and Reactive Maintenance Packages
Most breakdowns are caused by not servicing appliances at regular intervals.
Cut down the risk of facing a costly kitchen closure by signing up for a competitive annual service and reactive maintenance package.
An engineer will visit for an inspection where we will talk through your requirements and the equipment to be included.

We will send a comprehensive quote outlining the options available to you.
Vat no: GB 276-314-790
Company Reg No: 10900492
Email: orders@cattermoleelectrical.co.uk
Accounts: accounts@cattermolegroup.co.uk
All Rights Reserved | Cattermole Group